Dr. Chris Lourensz
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In Progress
Dr. Ben Weatherhead
and family
Dr Ben Weatherhead graduated from the University of Melbourne in 2009 after spending the latter part of his medical training in Northeast Victoria.
After completing his intern year in Ballarat, he worked in a number of regional areas including Mansfield, Wangaratta, Albury/Wodonga, and Launceston, Tasmania.
Ben's interests include preventative medicine, emergency medicine, skin procedures and adolescent health.
He is a fellow of the RACGP and an accredited GP anaesthetist at Benalla Health.
Outside work, Ben enjoys spending time with his family and tending to his garden.
Dr. Xavier O`Kane
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In Progress
At Coster Street Practice we aim to give a friendly, professional service, where each patient feels their problems have been heard and thoughtfully analysed, where investigations or treatment are only undertaken where necessary, and where simple problems are managed in Benalla or as close to home as possible.

Doctors will return calls whenever appropriate and messages are relayed to and from as quickly as possible.
Do not hesitate to call if you have a query.

We have EFTPOS facilities and will lodge all Medicare claims on your behalf, the rebate, if applicable, will be reimbursed to you directly from Medicare.
Re-calls and Reminder system: This practice uses a computerized recall and reminder system. Relevant patients will be notified about suggested follow-up tests and or visits. If you do not wish to participate in this recall and reminder system you should advise your doctor.
Kate Marple
Kate Marple is our Practice Nurse. She assists the doctors, gives immunisations, manages wounds and provides diabetes education.
Joanne O`Kane Joanna O`Kane is Practice Manager, Janine Ellis and Janet Ellis provide reception services in our office. We also have Allied Health Professionals sharing the premises at Coster Street. These include a Counsellor, Dietitian, Podiatrist, and Audiologist.

Appointments:
We run an appointment system with 15 minute intervals, but keep times available each day for urgent problems. If you feel your consultation might take more than 15 minutes you SHOULD request a longer appointment. Please let us know if you cannot keep your appointment as this will allow others who are waiting to get an appointment. Missed appointments are very frustrating for everyone.
After Hours Service:
The doctors in Benalla share the after hours cover. There is one doctor on for the town for each week night and each weekend. This service is available by calling the Benalla Hospital on 5761 4226 for after hours emergency care.
Please be aware that fees charged by doctors from different clinics may vary.
Prescriptions:
Prescriptions may be written without an appointment if you have seen the doctor recently and have previously been prescribed the medication. Telephone your requirements to see if this is possible. If so it can be collected the NEXT WORKING DAY. There will be a fee for this service. Otherwise an appointment will be necessary.

Consultation Fees:
Fees are based on length of consultations and/or procedure performed As a general rule this practice does not bulk-bill. Patients are asked to pay for their visit in full on the day. Exceptions are sometimes made. Full pensioners and healthcare card holders may be charged the Medicare rebate for in-hours consultations with possible additional fees for some procedures in our rooms and for out-of-hours.



Where to find us ....




Confidentiality and your information: This Practice complies with all privacy legislation and patients can be assured of our diligence around the way, and circumstances under which, personal information is collected, stored, used and disclosed. If interested please see the receptionist for a copy of our Privacy Statement or full Policy. Please let the receptionist know as soon as possible if any of your personal details changes such as Medicare Number, address, contact phone numbers, next of kin and so on.

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